Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.
Specifically, the rule states that a debt collector cannot: Make more than seven calls within a seven-day period to a consumer regarding a specific debt. Call a consumer within seven days after having a telephone conversation about that debt.
After careful consideration of my financial situation, I am offering to settle this debt for (Proposed Settlement Amount), which is (Specify the Percentage, eg, 50%) of the total outstanding balance. I believe this is a fair and reasonable offer given my circumstances.
Some collectors want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. So, it makes sense to start low with your first offer and see what happens. And be aware that some collectors won't accept anything less than the total debt amount.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments. Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter.
To properly reject an insurance settlement offer, you must communicate the rejection in writing through a formal demand letter. This letter should clearly state the reasons for rejecting the offer, such as it not providing maximum compensation for the damages incurred.
Treat the following as a set of general guidelines: Gather complete information before you start writing. Describe your injuries and medical treatment. List your medical expenses, lost wages, and non-economic damages. Make a settlement demand. Include a deadline for legal action if you want to, but don't bluff.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.