For more information, or if you need more help, please call 311 and ask for the Department of Housing Preservation and Development (HPD). Outside of New York City, call 212-NEW-YORK. You may also visit portal.311.nyc to find an answer to your question or determine the proper course of action.
Call 311 or 212-NEW-YORK (212-639-9675) for help. To file a consumer complaint about a home improvement contractor working on residential property, use the Home Improvement Contractor Complaint page.
Construction Worksite Incident Report Agency: Department of Buildings. Division: Work Site Incident Hotline. Phone Number: (212) 602-0431. Business Hours: 24 hours, 7 days a week.
NYC311 can provide you access to non-emergency City services and information about City government programs. NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill.
Nearby construction can be an inconvenience, but homeowners and renters have options when it's too disruptive. If construction noise continues to interfere with the quiet enjoyment of your apartment after reasonable measures were taken, then you may be able to pursue a constructive eviction and break your lease.
You are allowed to conduct construction on your property between 7am and 6pm on weekdays. At all other times, including anytime on the weekends, you must apply for after-hours authorization.
Residential Construction is allowed between 7 AM and 6 PM on weekdays. Alterations or repairs to existing one-family or two-family, owner-occupied dwellings, convents or rectories may also be performed on Saturdays and Sundays between AM and PM.
A New York State licensed Professional Engineer (PE) or Registered Architect (RA) must submit construction plans to obtain a permit. A Department plan examiner will review the plans for any legal/zoning objections. When objections are satisfied, the Department will approve the application.
However, mailed applications can take up to 3 weeks (or more) to process. Applicants can personally download permits themselves within 1 to 3 business days of submitting a complete application by signing in again to the new portal.
A person or business must have a Home Improvement Contractor License if engaged in the construction, repair, remodeling, or addition to any land or building used as a residence.