Contact Us Ford United States. Hours: Monday-Friday: am-pm EST. Phone: +1-800-392-3673. Address: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126. Ford Canada. Hours: Monday-Friday: am-pm EST. Phone: +1-800-565-3673. Address: Ford Motor Company of Canada Ltd.
How do I file a complaint? Consumers start the process by filing a complaint with BBB National Programs using the online complaint form or calling 1.800. 955.5100.