FCDJFS may take up to 30 days from the date of submission to process and make a determination on any application. If all verifications needed to determine eligibility are provided at the time of the application, the processing time decreases.
OJI@odjfs.state.oh.
Contact ODJFS General - Family Assistance: Phone (614) 466-4815. Email Family_Assistance_Inquiries@jfs.ohio. Out-of-State Inquiries for TANF and SNAP: Email out_of_state_inquiries@jfs.ohio.
Please contact the Child Care Policy Help Desk at 877-302-2347 option 4 or email: childcarepolicy@jfs.ohio. If you think someone getting help child care costs or a child care provider gave false info to the county or state, you can report it.
Email. Contact us by email at eta.webportal@dol.
Methods for Submission Email documents to Richland-Documents@jfs.ohio. Fax documents to 419-774-0051. Mail documents to the address below. Deliver in person - Documents can be placed in the exterior or interior drop box at: 171 Park Ave East. Mansfield, OH 44902.
The email address is UI_Respond@jfs.ohio. Please use your claimant ID number as the subject line. Your claimant ID is not your Social Security number. Your claimant ID number is printed on all the documents you've received from us.
To upload new document, select the type of document under 'Plan Type' and then click 'Choose File' to upload. Click 'Save'.
You can contact the Office of Unemployment Insurance Operations by calling 1-877-644-6562 (TTY 711 or 1-800-750-0750) between 8 AM and 5 PM Monday through Friday (except holidays). You can also fax to 614-466-7449.