You can check the status of your complaint using your CCRB Case Number. Status information remains available for up to 3 years. Case status information never reveals the identities of complainants, officers or witnesses.
Here are some steps you can take to write an effective complaint email: Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email. Describe the issue. Attach supporting documentation. Explain the impact. Name your resolution desires. Make final formatting edits.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. keep to the facts. never use abusive or offensive language. explain how you felt about the behaviour you are complaining about but don't use emotive language.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
What is the most common customer complaint? There isn't just one most common complaint, but some of the top issues include long wait times, unresponsive agents, bad customer service, lack of self-service options, and poor product or service quality.
About the CCRB The New York City Civilian Complaint Review Board (CCRB) is an independent agency.