This is a multi-state form covering the subject matter of: Preventative Maintenance Agreement.
Service Level Agreement For Equipment Maintenance In Bexar
Category:
State:
Multi-State
County:
Bexar
Control #:
US-00056
Format:
Word;
Rich Text
Instant download
Description
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FAQ
The Public Works Department is responsible for maintaining County bridges and roads with a mission to preserve County resources. We invite you to explore our department along with our past and recent projects.
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Public works are construction projects that are sponsored and carried out by a government administration. Public works can range from infrastructure to buildings, and they arise from a direct contracting process or through bidding.
(Fmphasis added throughout) The term, "public works" is defined In Volume 34 of Texas Jurisprudence at page 731, as embracing "all constructlorsand improvements--ordinarily of a fixed nature--designed for public use, protection or enjoyment.
We provide services such as pothole repairs, traffic signal maintenance, ensure proper storm drainage, street markings and signage. We also plan ahead through our 5-year rolling Infrastructure Management Program (IMP). Through the IMP, we plan the roads, alleys, drainage, sidewalks, etc.
For example, a company can draw up an internal service-level agreement between its sales department and its marketing team. This SLA might specify that marketing needs to provide a certain number of leads to sales per month to reach its quota.
SLAs will differ from organisation to organisation but in general will contain details of the following elements as a minimum: parties involved in the agreement. purpose of the agreement including detailed service specification. financial value of the agreement. duration of the agreement. performance measures.
How do I write a Service Agreement? State how long the services are needed. Include the state where the work is taking place. Provide the contractor's and client's information. Describe the service being provided. Outline the compensation. State the agreement's terms. Include any additional clauses.
How to create an effective SLA 1) Define SLA's scope. The first step is to identify the requirements and list all the services to provide. 2) Identify service levels & terms. 3) Establish reporting & communication processes. 4) Document the agreement. 5) Review and revise.
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.