Contact Sky by phone, email, or chat 31 days in advance to cancel. You will need to make sure you're contacting Sky at least 31 days before your desired cancellation date. There are a few different ways to contact Sky: Call Sky at 03337592503.
Alternatively, you can log in your Sky account and message directly with a Sky broadband expert. Logging in will also let you fill in a dedicated cancellation form, or you can email mysky@sky.uk. You can also cancel by writing to Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.
If you're ready to cancel your account or you'd like to talk to us more about it, please call us on 09 525 5555 or email us. A one-month disconnection notice is required, so this will be processed from the day you contact us. If you're currently on contract, early termination fees may apply.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
To cancel your TV subscription, you'll need to give us at least 31 days' notice (which, for an 18-month contract can't end before your minimum term finishes). If you have a: 31-day rolling contract – there are no cancellation charges.
But don't worry, once your service has ended, any credit on your Sky account will be put back in your bank account after 45 days. If you cancel a contract, you're responsible for returning any equipment without undue delay, using the returns method provided.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
Find your Sky contract end date online using “My Account” Go to sky/myaccount. Enter your email address and password, then click 'Sign in' You'll be able to access your contract in the 'Your Contracts' section. If you can't see the one you need, select 'View all'.
App Log into your Sky app. After you've logged in, select 'Broadband' from the listed options located at the bottom of the screen. You'll need to scroll down until you come across the box titled 'Your Package'. Underneath this will be confirmation of the date you're in contract until.
Sky broadband end of contract reminder However, the provider must still comply with Ofcom's policy, so it must send a reminder 10-40 days before the end of your contract, and then an annual reminder to let you know you're out of contract.