Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu.
Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.
To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.
Unsubscribe from your iSVOD channel Select the Info button on your remote while watching a program from the channel you're subscribed to. Select My Subscription from the information bar. Select Unsubscribe. You'll see a confirmation message, letting you know that you have successfully unsubscribed from the channel.
If there's nothing we can do to change your mind, your subscription to Xfinity Instant TV can be cancelled online. To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.
Select Manage my Subscription from the channel's network page. Select Unsubscribe. You'll see a confirmation message, letting you know that you have successfully unsubscribed from the channel.
Once you are under the 30 days away from the disconnect date, we would be happy to get that scheduled for you. You do not have to wait until the move date is only 1 or 2 days. Here is a link to help you with disconnecting your account online, .
How Long Xfinity Gives You to Return Equipment. You don't have long. Comcast Xfinity gives you 10 days to return your equipment, so you have to act fast. Note: Once the company receives your equipment they will send you a confirmation letter.
Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.