If this is the case, we'll have to suspend your service and you won't be able to use our network until you clear any outstanding balance. To avoid this, you could set up a direct debit which would ensure your payments are taken at the right time.
We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.
How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.
Your contract doesn't end automatically, you need to cancel it.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
You can request the cancellation of your contract with us a maximum of 45 days before the end of your minimum term.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
When does my contract finish? register or log in to EE. select Plan & Add-ons from the menu. scroll down to the Plan summary section.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
Leaving EE Broadband We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.