But don't worry, once your service has ended, any credit on your Sky account will be put back in your bank account after 45 days. If you cancel a contract, you're responsible for returning any equipment without undue delay, using the returns method provided.
Website Log into your online account through the Sky website. Once logged in, choose the 'Your Products' option and then select 'Broadband'. Upon doing this a new page will load which will have a box titled 'Your Package'. Underneath this you can find confirmation of the date you're in contract until.
To cancel your TV subscription, you'll need to give us at least 31 days' notice (which, for an 18-month contract can't end before your minimum term finishes). If you have a: 31-day rolling contract – there are no cancellation charges.
If you're ready to cancel your account or you'd like to talk to us more about it, please call us on 09 525 5555 or email us. A one-month disconnection notice is required, so this will be processed from the day you contact us. If you're currently on contract, early termination fees may apply.
Contact Sky by phone, email, or chat 31 days in advance to cancel. You will need to make sure you're contacting Sky at least 31 days before your desired cancellation date. There are a few different ways to contact Sky: Call Sky at 03337592503.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
To get in touch with Sky's customer service, you can: Sign into your Sky account and speak to a Sky expert. Call 0333 759 0422. For more information on cancelling, check out Sky's Cancelling Guide.
To get in touch with Sky's customer service, you can: Sign into your Sky account and speak to a Sky expert. Call 0333 759 0422. For more information on cancelling, check out Sky's Cancelling Guide.
Alternatively, you can log in your Sky account and message directly with a Sky broadband expert. Logging in will also let you fill in a dedicated cancellation form, or you can email mysky@sky.uk. You can also cancel by writing to Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.