There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
Find your Virgin Media contract end date online in "My Virgin Media" "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date.
The best way to contact Virgin Media to cancel is over the phone. You can dial 150 on a Virgin Media telephone or call 0345 454 1111 from your mobile or landline. There will be multiple options to select from once you are connected, including one that asks “If you're thinking of leaving Virgin Media”.
Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
Virgin Mobile contract end date notification Virgin Mobile moves its out-of-contract customers onto monthly rolling plans with equivalent data and minutes after their fixed plan ends, and will continue to bill you in the same amount for its service.
Remove a subscription Log in to My Virgin Media on your laptop, mobile or tablet. B. In Active subscriptions, select the one you want to cancel.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
You can cancel through any of the following methods: You can call Virgin Media on 150 from your Virgin Media home phone or 0345 454 1111 from any other phone line. You can also send them written confirmation that you want to cancel via the post to the following address: Virgin Media, Sunderland, SR43 4AA.
Call the Virgin Media customer retention team on 0345 454 1111. You can also send a message using online chat support. Read our guide to Virgin Media customer service and technical support for other ways to get in touch. Will I get a new Wi-Fi router if I extend my Virgin Media contract?
Contact the business and say you want to cancel the contract because you're still in the cooling-off period. You'll probably need to give them details such as your account reference number - check any documents or emails you have from the company.