We'll be really sorry to see you go - just call us on 0800 916 0728 and we'll sort everything for you.
Almost all broadband and landline providers hike their prices annually, usually to keep costs in line with inflation. BT is no exception. Like many broadband and landline providers, BT adjusts its prices annually, often in step with inflationary trends.
Your contract end date is listed under each product or service on your bill. Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought.
Dear Sir/Madam, I'm writing to let you know I want to end my contract with BT for the following products: TV Broadband Phone package (my landline number is …………………………………) Sorry for the bad news. But after a bit of thought I've decided to move on and get everything I need from another supplier.
Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought. You'll get charged £0 if that usage is included in your package allowance.
If you recontract or upgrade either your phone landline service or your EE TV service (and you already have BT Broadband), then your broadband service will automatically recontract. This is so that you can enjoy these services for the full duration of the new contract without any problems or technical issues.
To cancel your BT broadband contract, call BT on 0800 783 1401. Or if you are outside the UK, call +44 150 174 7714. You need to provide BT with 30 days' notice before you leave. So, your BT broadband will be disconnected 30 days after you call the company and cancel your service.