We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
If this is the case, we'll have to suspend your service and you won't be able to use our network until you clear any outstanding balance. To avoid this, you could set up a direct debit which would ensure your payments are taken at the right time.
How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.
When does my contract finish? register or log in to EE. select Plan & Add-ons from the menu. scroll down to the Plan summary section.
But if you'd prefer to simply cancel your services with us, we will of course help you with this. Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. Your final bill. Closing your account.
But if you'd prefer to simply cancel your services with us, we will of course help you with this. Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. Your final bill. Closing your account.
If you're not switching to another provider, you can request a standard disconnection by getting in touch with us. You'll be required to provide at least 30 days notice, even if the minimum term of your contract has ended, during which time we'll continue to provide you with our service.