How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.
Almost all providers require 30 days' notice if you wish to leave.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
1: Contact CS on +44800 0798586 or +44 7953 966150 and speak to an agent. 2: Write into EE CS with written notice. The 30days period will start counting on receipt. Disconnection within your minimum term will be subject to early termination charges.
You'll be required to provide at least 30 days notice, even if the minimum term of your contract has ended, during which time we'll continue to provide you with our service.
We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.
Look in your contract to see the notice you need to give. If you've been in your job for less than a month, you don't have to give notice unless the contract or terms and conditions require you to. If you've been in your job for more than 1 month, you must give at least 1 week's notice.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
If you're not switching to another provider, you can request a standard disconnection by getting in touch with us. You'll be required to provide at least 30 days notice, even if the minimum term of your contract has ended, during which time we'll continue to provide you with our service.