Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
Virgin Mobile contract end date notification Virgin Mobile moves its out-of-contract customers onto monthly rolling plans with equivalent data and minutes after their fixed plan ends, and will continue to bill you in the same amount for its service.
If you are out of contract you just ring them up and tell them you want to leave because it's so expensive and they will put you through to the retentions department who will do you a new deal to get you to stay.
Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
Finally, you could use Virgin Media's 'online chat' function on its website and this can be an easier form of communication for those who want to cancel quickly but would rather not speak to someone over the phone.
Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You just need to give Virgin Media 30 days' notice that you want to leave. The quickest way to do this is by calling Virgin Media's customer service team on 0345 454 1111.
If you do not want to call Virgin Media to cancel, the next best option is to use the Live Chat facility on its website. Keep in mind that you may still need to speak to someone over the phone in order to confirm your identity and other details.
Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days' notice is required before any switch, compared with the 14 days' notice required to switch Openreach providers.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
You can cancel through any of the following methods: You can call Virgin Media on 150 from your Virgin Media home phone or 0345 454 1111 from any other phone line. You can also send them written confirmation that you want to cancel via the post to the following address: Virgin Media, Sunderland, SR43 4AA.