Consumers have a three-day cooling off period to cancel certain sales for a full refund. The FTC's Cooling Off Rule applies to “door-to-door sales,” defined as the “sale, lease, or rental of consumer goods or services” for at least $25, which takes place somewhere other than the seller's usual place of business.
Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.