If you are unable to obtain an appointment at your chosen Test Centre you may add your vehicle to a priority list via our web booking facility or call centre. NCTS will do their best to accommodate you with a time and date that is convenient for you.
Appointments may be delayed or cancelled, including if NCTS are not given accurate information and/or are unable to contact the person who has made the Appointment and/or the primary cardholder for the Appointment.
It is technically illegal to drive without an NCT, and always has been, but usually the guards will be sound and let it slide if you show them proof of your booking.
Alternatively, you may lodge your complaint by phone directly with the Customer Service Department on (01) 413 5994. You may do this by detailing your complaint in full on a Complaint Form (QP 009/1) which can be obtained from the Test Centre or by phone from the Customer Service Department.
CANCELLATION You can cancel an Appointment. Your right to cancel an Appointment starts from the date of the confirmation of your Appointment, which is when the agreement between us is formed. To cancel/rearrange an Appointment, log onto .ncts.ie.
Alternatively Telephone. We have a dedicated team who are available to help you with booking your test, just call our Booking line on 01-4135992 from 8am to 8pm (Mon-Thurs) and 8am to 6pm (Fri) for confirmations, re-arrangements or cancellations of appointments. E-Mail Bookings. Postal Bookings.
It is also an offence under Irish law to drive a car that is due a visit to the NCT. However, due to the increasingly long wait times there has been generous leeway given by insurance companies and road traffic authorities alike.