Please contact our customer care team on 1907, and they will assist you. Further information about cancelling your services can be viewed here. To cancel your order before the expiry of the cooling-off period, contact us on 1907 to speak to our customer care team and they will assist you.
This form is only for use by customers who wish to cancel a contract and/or return a product within the 14 day cooling off period. How to cancel: The easiest way to cancel your Vodafone Home services is to contact us on 1907 or log onto vodafone.ie/support and speak to one of our live chat agents.
How to cancel Vodafone broadband if you're out of contract. If you're currently out of contract, then you may not even need to tell Vodafone that you're leaving. This is the case if you're leaving Vodafone and signing a deal with another provider on the Openreach network (such as BT, Sky, TalkTalk or Plusnet).
If your plan comes to an end or you cancel your Direct Debit, this doesn't automatically cancel your contract. Instead, you'll move onto a rolling contract and will continue to be billed at your usual monthly rate. This same process will happen if you request a PAC or STAC but don't use it.
PAC code cancellation: This is a quicker and easier way to cancel your contract. When you use a PAC code, your number is transferred to your new network provider immediately, and your contract with Vodafone is terminated. You can get a PAC code by texting PAC to 65075, or by calling Vodafone customer services on 191.
Standard Cancellation: The usual method requires giving Vodafone a 30-day notice prior to your contract's expiry. You can notify Vodafone either by calling their customer service at 191 or by sending a letter to Vodafone Limited, The Connection, Newbury, Berkshire RG14 2FN.
The best way to cancel is by using a STAC code, you can get the code by text to 75075, just submit the STAC to any other network and the contract will immediately cancel and generate the final bill.
Can I cancel my plan? If you'd like to cancel your plan, please give us a call on 1555.
Open the My Vodafone app and select the Plan button on the homescreen. Then, choose Change plan. You'll be asked to enter and confirm your mobile number – enter this and select Continue. Select the Opt out button underneath your bundle details.
You will need to give Vodafone 30 days' notice before your contract end date. You can do this by calling Vodafone customer services on 191, or by writing to them at Vodafone Limited, The Connection, Newbury, Berkshire RG14 2FN. PAC code cancellation: This is a quicker and easier way to cancel your contract.