Tell what happened as simply as possible rather than describing how you felt. The point is to highlight the inappropriate behavior, not your response to it. State what action you would like to be taken. If you are reasonable in your expectations, then your complaint is more likely to be taken seriously.
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Tell what happened as simply as possible rather than describing how you felt. The point is to highlight the inappropriate behavior, not your response to it. State what action you would like to be taken. If you are reasonable in your expectations, then your complaint is more likely to be taken seriously.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. keep to the facts. never use abusive or offensive language. explain how you felt about the behaviour you are complaining about but don't use emotive language.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Phone. 1-800-663-6114 - Complaints/Inquiries (Monday-Friday a.m - p.m.)
File a complaint if: You have a problem with the quality of the care you got or are getting. You have a problem with how you're being treated by your plans.
Be filed in writing by mail, fax, e-mail, or via the OCR Complaint Portal. Name the health care or social service provider involved, and describe the acts or omissions, you believe violated civil rights laws or regulations. Be filed within 180 days of when you knew that the act or omission complained of occurred.