Submit a complaint or request for Code Services: Call 3-1-1 or 210-207-6000. Report online.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
Being accredited by the BBB can enhance your business's credibility and trustworthiness, which is particularly valuable in industries like earth moving, landscaping, and trucking where reputation plays a significant role in attracting and retaining clients.
Filing the Complaint: You submit a complaint through the BBB's website or directly to your local BBB office. You'll need to provide details about the issue, including the nature of the complaint, your contact information, and any relevant documentation.
We process grievances about BBB-accredited and non-accredited companies. However, we do not handle employer/employee disputes, including issues about wages, W-2 forms, employee schedules and hours, and other complaints about an employer.
BBB handles complaints regarding any business, whether or not the business is a BBB Accredited Business. BBB also accepts complaints against charities and non-profit organizations.
The complaint alleges a problem experienced with the services or products the business provided or allegedly agreed to provide. The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties.