File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies.
311 calls are non-emergency requests made to city or local governments, serving as a direct line for residents to report issues, request services, or obtain information on public services.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
Attorney General Kwame Raoul's Consumer Protection Division protects Illinois consumers and businesses from fraud, deception, and unfair business practices.
File an Ethics Complaint Whistleblowers are protected. Duty to report wrongdoing. To file a complaint with the Board of Ethics, simply email our Executive Director at steve.berlin@cityofchicago. Or you can contact the Office of the Inspector General at
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
COMPLAINT HOTLINE: (312) 603-0745. Please be sure to speak slowly and clearly when leaving your information. BY APPOINTMENT: to schedule an appointment to file a complaint in person call: (312) 603-0350.
The general number to the City Claims Unit is 312.744. 5650. Business hours are Monday thru Friday from 8 am to 5 pm. Throughout the claims process you may call or email the assigned claims file handler for a status update.
Customer details. Details of other person or supplier involved in this complaint. Details of goods or services supplied to the customer. Street address. Suburb. Home telephone number. Business telephone number. Mobile telephone number. Details of what the customer complaint is. Date received. In person. In writing.