Discrimination is the disparate (i.e. Different) or adverse (i.e.Age discrimination can take many forms but is broadly defined as when someone is 'treated less favourably on the basis of age'. A Grievance is defined as an expression of dissatisfaction concerning services received from the Mental Health Plan. There are 4 different kinds of discrimination from which anyone with one or more of the protected characteristics is safeguarded. Be aware that Riverside Connect is a shared service and you may be riding with other customers who may be picked up or dropped off before you. How can students access mental health services at school and in the community? Student Assistance Program. Medical condition discrimination occurs when an employee is treated differently from other employees due to a medical condition. Who could be subject to discrimination?