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File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
After a complaint is filed, it is reviewed by an attorney general representative who determines whether: The complaint is appropriate for mediation by the office. If it should be referred to another governmental entity that may be more suited to assist with the consumer's complaint.
Deceptive Trade Practices: Examples False representation of the source, sponsorship, approval, certification, accessories, characteristics, benefits, or quantities of a good or service. Representing goods as original or new when, in fact, they are deteriorated, altered, reconditioned, reclaimed, or used.
The City's Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.
For claims under Section 349, the statute of limitations is three years from the day that the alleged unlawful action occurred.
Please note that complaints must be submitted in writing and cannot be filed by phone. Agency: New York State Department of State. Division: Consumer Assistance Hotline. Phone Number: (800) 697-1220. Business Hours: Monday - Friday: AM - PM.
Law § 349. Section 349 - Deceptive acts and practices unlawful (a) Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service in this state are hereby declared unlawful.
File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
Section 5 of the Federal Trade Commission Act (FTC Act) (15 USC 45) prohibits ''unfair or deceptive acts or practices in or affecting commerce. '' The prohibition applies to all persons engaged in commerce, including banks.
The essence of an unfair competition claim under New York law is that the defendant misappropriated the fruit of plaintiff's labors and expenditures by obtaining access to plaintiff's business idea either through fraud or deception, or an abuse of a fiduciary or confidential relationship.