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The composition of goods is another common category of deceptive claims. For example, a product advertised as “wool” had better be 100 percent wool; a mixture of wool and synthetic fabrics cannot be advertised as wool.
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
To file a complaint, just go to ftc/complaint, and answer the questions. Or call That's all there is to it. If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. The Better Business Bureau. Go to .bbb, or consult your phone directory for a local office. The District Attorney's Office in your county. Consult your phone directory under "county offices."
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. Report scams and suspicious communications to the Federal Trade Commission.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Filing a Chapter 93A Complaint in Massachusetts Be sent to the business at least thirty (30) days prior to the filing of an actual lawsuit; State that the claimant is a "consumer" - someone who engages in commerce for primarily personal, family, or household purposes; Identify the claimant's full name and address;
Attorney General's Consumer Advocacy & Response Division Phone. Consumer Hotline Call Attorney General's Consumer Advocacy & Response Division, Consumer Hotline at (617) 727-8400. Monday-Friday, 8 a.m. - 4 p.m. Online. File a consumer complaint. Learn more about this organization.