Deceptive Practices In Business In Massachusetts
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FAQ
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
Section 5 of the Federal Trade Commission Act (FTC Act) (15 USC 45) prohibits ''unfair or deceptive acts or practices in or affecting commerce. '' The prohibition applies to all persons engaged in commerce, including banks.
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
If your complaint meets our complaint acceptance criteria, your complaint will be sent to the business within approximately two business days. The business will be asked to respond within 14 calendar days. You will be notified of the business's response when we receive it (or notified that we received no response).
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. The Better Business Bureau. Go to .bbb, or consult your phone directory for a local office. The District Attorney's Office in your county. Consult your phone directory under "county offices."
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
File a report with the FTC at ReportFraud.ftc if your report is about the business practices of an individual, company, or entity.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
