This is a Complaint pleading for use in litigation of the title matter. Adapt this form to comply with your facts and circumstances, and with your specific state law. Not recommended for use by non-attorneys.
Deceptive Practices In Advertising In Massachusetts
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Examples of false advertising are when: A t-shirt company advertises that all of its t-shirts are “Made in the U.S.A.” when they actually come from another country.
It's illegal for a salesperson to make false or misleading statements about a product or a service or withhold any information about it in an attempt to convince you to buy it, to sell merchandise "as is", to try to pass a used product off as a new one, or for them to try to sell an item using what is referred to as a ...
To establish that an advertisement is false, a plaintiff must prove five things: (1) a false statement of fact has been made about the advertiser's own or another person's goods, services, or commercial activity; (2) the statement either deceives or has the potential to deceive a substantial portion of its targeted ...
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
The demand letter must be sent at least thirty days before you file your lawsuit with the Chapter 93A claim. The demand letter must identify the person or entity making the claim of unfair or deceptive practices. The demand letter must reasonably describe the alleged unfair or deceptive practice.
To meet your legal obligations, include the following information in your 30 Day Demand Letter: Your full name and address. The description of the unfair or deceptive act or practice including all the unfair or deceptive practices claimed, the dates involved in the transaction, and any other important facts.
The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. Take your complaint to a company's management if a salesperson or customer service representative did not help.
Filing a Chapter 93A Complaint in Massachusetts Be sent to the business at least thirty (30) days prior to the filing of an actual lawsuit; State that the claimant is a "consumer" - someone who engages in commerce for primarily personal, family, or household purposes; Identify the claimant's full name and address;
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. The Better Business Bureau. Go to .bbb, or consult your phone directory for a local office. The District Attorney's Office in your county. Consult your phone directory under "county offices."