Fairfax County Consumer Affairs receives complaints occurring in Fairfax County and seeks to resolve them by means of voluntary mediation or arbitration. If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711, to speak to a consumer specialist.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
Get Outside Help Contact your state attorney general or state consumer protection office. Contact a national consumer organization. Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. File a report with the FTC.
Description: The Consumer Affairs Branch mediates and investigates consumer complaints against businesses, tenant-landlord disputes, and cable issues if the transaction occurred in Fairfax County.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.
You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.
Contact the company about your complaint If you have a complaint about a company's products or services, contact them first before you seek help elsewhere. Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter.
To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.
Little Known Facts Its made up of 252,828 land areas in 395 square miles. Its average temperature is 54.2 degrees Fahrenheit. It has more residents than the states of Montana, Alaska, South Dakota, North Dakota, Delaware, Wyoming and Vermont.