Here's a comprehensive step-by-step guide on how to respond to false claims of copyright infringement made by competitors on Amazon: Review the Claim Details. Assess the Validity of the Claim. Gather Evidence to Support Your Defense. Communicate with Amazon. Submit a Counter-Notice. Engage in Dialogue with the Claimant.
A trademark owner who believes its mark is being infringed may file a civil action (i.e., lawsuit) in either state court or federal court for trademark infringement, depending on the circumstances. However, in most cases, trademark owners choose to sue for infringement in federal court.
All sellers on Amazon are required to comply with laws regarding intellectual property ownership. In addition, Amazon itself has a duty to reasonably prevent any trademark infringement, including trade dress infringement.
Getting Started in Litigation Your attorney will file a formal complaint in federal court, explaining how the defendant has infringed on your patent. Together with your attorney, you will need to compile evidence of your ownership of the patent and the infringement.
Contact the person or company who sent you the notice. This could be Amazon, the intellectual property owner, or their agent and find out why you are in violation. Be nice and courteous with them, your reputation is at stake here. Remember not all lawyers bite, and those that do, bite them back.
Regardless of how you received the claim or who filed it, you must address it immediately, use caution and have a well-thought out plan of action and response; do your research. Be sure to have solid legal grounds in your reply. In other words, keep your opinion to yourself and refrain from making incorrect statements.
Even Amazon itself isn't immune to claims of patent infringement. While the company is typically protected from liability when third-party sellers advertise counterfeit products, Williams-Sonoma filed a lawsuit against Amazon for alleged direct violation of its patents.
The IPR Center encourages victims to visit its website at .IPRCenter to obtain more information about the IPR Center and to report violations of intellectual property rights online or by emailing IPRCenter@dhs. You can also report IP crime by clicking on The IRP Center's “Report IP Theft” button.
To file such claim: Go to Your Orders. Locate your order in the list and click File a Claim . Select the specific order for which you want to file a claim. Under 'Select issue details' pick 'Problem with this order' Select additional details as applicable from the drop down.
Submit a report on the product page. Select "This product or content is illegal, unsafe or suspicious"or "I have an issue with a Seller" to report suspicious activity, Follow the prompts to enter details about your issue and submit.