How do I dispute a transaction or report fraud on my credit card? You may dispute and/or report fraud on a transaction through your Online Banking account, RBFCU Mobile app or by calling 210-945-3300.
If you need a statement after the conversion date, you can call SECU's member support. Will the fraud security alert phone number change? Yes. The new number will be 1-833-763-2013.
Yes, banks may send security alerts, account updates, and transaction notification text messages to customers. However, they will never require you to confirm your account details or request other personal information via text.
Your financial institution will never text you and ask you to verify or provide personal information like usernames, passwords, one-time passcodes (OTP), PINs, Social Security numbers, or account, debit card or credit card numbers. Never, ever provide this information via text message or a link sent via text message.
Yes, banks may use text messages to help protect accounts and provide convenient messages to customers. The utilization of text messaging varies from bank to bank, so it's important to understand how yours might reach out to you once you agree to receive texts from them.