Then, you can file a complaint with the PSC by calling the helpline at 800-342-3377 or by going online to dps.ny/file-complaint. Your complaint will be investigated, and a written response will be issued if requested. You may also appear in person to state your case.
The New York State Department of Public Service has a broad mandate to ensure access to safe, reliable utility service at just and reasonable rates. The Department is the staff arm of the Public Service Commission.
You can discuss your issue. And get advice on how to proceed. Some issues are resolved withMoreYou can discuss your issue. And get advice on how to proceed. Some issues are resolved with mediation.
The person who will read it probably didn't cause the problem, but may be very helpful in resolving it. Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
Complain to the FCC The FCC is the federal agency that regulates cable and satellite services to protect consumers. File a complaint with the FCC using their online TV complaint form. For questions, call the FCC at 1-888-225-5322.
If your incident is an emergency, call 9-1-1. If non-emergency call (714) 744-7444.
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