Complaint Responsibility File For Post Office In Fairfax
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If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
Administrative Tort Claim Filing: Victims must complete Standard Form 95, which is used to present claims against the federal government under the FTCA for losses caused by a federal employee's negligence or wrongful act. This notice of claim must include factual details, evidence, and a sum certain for damages sought.
Contact USPS Customer Service: Reach out to USPS customer service directly at 1-800-ASK-USPS (1-800-275-8777). Explain your situation and ask for assistance. They may be able to provide specific information about your delivery issues.
The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
