Verified Complaint Form Sample For Poor Customer Service In Washington
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FAQ
Customer details. Details of other person or supplier involved in this complaint. Details of goods or services supplied to the customer. Street address. Suburb. Home telephone number. Business telephone number. Mobile telephone number. Details of what the customer complaint is. Date received. In person. In writing.
The person who will read it probably didn't cause the problem, but may be very helpful in resolving it. Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. keep to the facts. never use abusive or offensive language. explain how you felt about the behaviour you are complaining about but don't use emotive language.
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Explain how you want to resolve the problem Tell the business what you want, like a refund, repair, exchange, or store credit. Or ask the business to suggest a solution. Name all the documents you include with the letter. Tell the business how to contact you.
If you have a complaint about a business, you can contact the Better Business Bureau at 206-431-2222 and also the Consumer Protection division of the Washington State Attorney General's Office at 206-464-6684 or 1-800-551-4636 .
Dear Contact Person: This letter is to notify you {or} follow up on our conversation of {date} about a problem I am having with the name of product or service performed that I bought, leased, rented or had repaired at your name of location location on date.
I feel I must complain to you about… I wish to complain in the strongest terms about… REQUEST FOR ACTION I would like you to investigate this matter, and let me know your decision. I would like a full/partial refund as soon as possible.
Clearly state that you're writing to file a complaint. Describe the Issue: Provide detailed information about the problem you encountered. Include relevant dates, times, and any reference numbers if applicable. Be objective and avoid using emotional language. Attach Evidence:
