Verified Complaint Form For Ombudsman In North Carolina
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You may contact the NC Medicaid Ombudsman at 1-877-201-3750 or visit the Ombudsman website.
The NC Medicaid Ombudsman is a resource you can contact if you need help with your health care needs. The NC Medicaid Ombudsman is an independently operated, nonprofit organization whose only job is to ensure that individuals and families under NC Medicaid Managed Care get access to the care that they need.
NC Medicaid Ombudsman: 877-201-3750 Live agents: 8 a.m. to 5 p.m. Monday through Friday, except State holidays.
An ombudsman will: Explain long-term care options. Provide advice on selecting a long-term care facility and provide information on specific facilities. Explain residents' rights and other federal and state laws and regulations affecting long-term care facilities and residents.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
We prefer that you file your complaint via our online form. If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.
You can call us at 877-201-3750 from 8 a.m. to 5 p.m., every Monday through Friday except for State holidays.
As of 2023, the maximum income to qualify for Medicaid in North Carolina varies based on household size. For single adults in North Carolina, the maximum income limit to qualify for Medicaid is $1,676 per month before taxes, which equates to an annual income of $20,120.
Complaint forms are documents used to formally express grievances or dissatisfaction with a product, service, or situation.
Contact the local Long-Term Care Ombudsman Program, the Long-Term Care Ombudsman CRISISline at 1-800-231-4024 or the local police or sheriff's department.
