Verified Complaint Form For Banking Ombudsman In Illinois
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We have supervisory authority over banks, thrifts, and credit unions with assets over $10 billion, as well as their affiliates.
Once a company receives a complaint from the CFPB, it is responsible for responding within 15 calendar days. If the response is not final, the company is responsible for letting the CFPB know. They will then have up to 60 days to provide a final response.
Contact the branch manager, the customer service hotline, or the institution's website. Use this sample complaint letter as a guide to help you explain the problem and how you want the bank to fix it. Provide copies of receipts, checks, or other proof of the transaction.
We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.
Complaints against a professional or entity regulated by the Division of Banking may be filed by completing the complaint form below or by contacting the Division of Banking at 844-768-1713. Division of Banking: Fill-In and Email (or Print) Complaint Form (mailing address is at bottom of the form).
Bottom line. If you're having issues with a financial service provider – be it with overdraft fees, a HELOC or student loans – filing a complaint with the CFPB can help you get to a resolution.
Consistent with applicable law, we securely share complaints with other state and federal agencies to, among other things, facilitate: supervision activities, enforcement activities, and. monitor the market for consumer financial products and services.
Questions or problems: Please contact the FDIC Contact Center at 1-877-ASK-FDIC (877-275-3342), per the times listed below.
