While the creditor does not have to tell you before sending your account to a debt collector, usually they will try and collect the debt from you before sending to a collector.
Requests can be submitted a number of ways: Download a GRAMA Request form (PDF); complete it and submit to the Recorder's Office for processing. Submit a request online using the City Recorder - Digital GRAMA Request Form. Submit a request online through the State of Utah Open Records Portal.
Before a debt collector can file a court case, they must send the debtor a written "validation notice" telling the debtor how much they owe, the name of the creditor, and how to dispute the debt or to seek verification of the debt. The debtor has 30 days to dispute or request verification of the debt.
What Are the Rules for Sending Someone to Collections? Verify the Debt. Confirm that the debt reflects what the customer owes. Provide Written Notice. Send the debtor a written notice of the debt. Follow State Laws. Respect Consumer Rights. Use Ethical Practices.
Starting a Debt Collection Case A debt collector starts a debt collection case by filing a complaint with the court. A copy of the complaint and a document called a summons must be served on the debtor by one of the methods described in Utah Rule of Civil Procedure 4.