Report A Landlord For Not Doing Repairs
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FAQ
Your landlord should make a diligent effort to repair the problem within a reasonable time after receipt of the notice. The law presumes seven days to be a reasonable time, but the landlord can rebut this presumption.
If your landlord does not keep the apartment safe and in working order, you have the right to complain to your town's housing code enforcement agency. If repairs still are not made after you complain, you can file a Housing Code Enforcement case in court and pay your rent to the court.
While New York law does not specifically state what a reasonable amount of time is, the New York Attorney General's office has decided that one week for repairs and 24 hours for inspections is considered reasonable. In the case of an emergency, a landlord can enter the property without the tenant's permission.
Call 2-1-1 or go to .211ct.org to get the phone number for the code enforcement office in your town. It is also possible that the health department in your town enforces the housing or building code. Call and tell them you want to file a complaint, and ask to have someone inspect your apartment.
If you want more details or need help, please contact my office or call 311 and ask for the Department of Housing Preservation and Development (HPD). Outside of New York City, call 212-NEW-YORK. You may also visit www1.nyc.gov/311 to find an answer to your question or determine the proper course of action.