Compensation For Vehicle Recall
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If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.
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FAQ
In some extremely rare cases, an automaker may buy back or replace your entire vehicle. However, this usually happens only if there is a defect that cannot be repaired. In any case, you are entitled to a free rental car if the repairs are expected to take long.
When automakers discover that something in one of their cars doesn't always function correctly ? especially if it causes safety concerns ? they issue a recall. A recall lets people who own the car know to take it to an authorized dealer or mechanic to have it fixed, and the automaker pays for it.
Complaints can be filed through NHTSA.gov or by calling NHTSA's Vehicle Safety Hotline at 888-327-4236. NHTSA makes its complaints searchable by keyword on NHTSA's Recall page.
With product recalls, customers may be able to receive a full refund from the manufacturer or retailer. Sometimes, they could be given a replacement or free repair or even sue for damages, for example, if the defective product has caused injuries or death.
Typically, the instructions will indicate that you need to do one of the following: Return the product to the store where you bought it for a refund. Dispose of the product properly so that other people or animals cannot eat it. (This is particularly important if you opened the product.)