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Although you can ask for many details, debt collectors are only required to provide information on the original creditor, the balance owed and the name of the person who owes the debt before resuming collection efforts.
You can also file a complaint with the Consumer Financial Protection Bureau (CFPB). This is a government agency that makes sure banks, lenders, and other financial institutions treat you fairly. You can sue a debt collector that has violated FDCPA.
Don't provide personal or sensitive financial information Never give out or confirm personal or sensitive financial information ? such as your bank account, credit card, or full Social Security number ? unless you know the company or person you are talking with is a real debt collector.
This is where we get our "7-in-7" concept. You can attempt to contact a consumer about 1 debt 7 times in 7 days. And it's the "1 debt" that's key here. Phone numbers do not matter; how many debts your agency has for the consumer does.
While consumers generally are protected against unauthorized withdrawals under the Electronic Funds Transfer Act, it may be difficult to prove the amount wasn't approved since you gave the debt collector your debit card information. The general consensus? Avoid giving a debt collector your debit card number.