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If you can't continue your: Fixed term contract ? and you move during your minimum period, you'll pay an early disconnection fee to close your account at your original address. Rolling contract or completed fixed term contract ? just give 30 days' notice to cancel your services.
Contact your mobile phone provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you're still within contract, you'll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.
Cancelling a service should be straightforward, but there are pitfalls to be aware of. Broadband, tv and mobile provider Virgin Media is notoriously difficult to extricate yourself from.
Cancelling an engineer appointment Register or sign in to My Virgin Media at virginmedia.com/myvirginmedia. Your existing appointment details will be displayed at the top of the page. Click on Your Appointments. Click Cancel. Please select a reason for the cancellation, and then click Continue.
If you're within 30 days of the end of your contract If you have a month or less left on your phone contract, then you can get out of it without having to pay any exit fees, as 30 days is the usual notice period for ending a deal.