This form is a Software Support Agreement. The form specifies that the support services provided by the licensor will consist of technical assistance relating to the software via telephone and e-mail. The termination of the license agreement will automatically result in the termination of the support agreement.
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Interesting Questions
There might be limits based on the type of agreement you sign. It's best to clarify what’s included to avoid any surprises later on!
Yes, most agreements allow you to cancel under certain conditions. Just make sure to check the fine print to know the ropes!
If the software falls short of expectations, the agreement usually includes terms for addressing issues, ensuring you’re not left in the lurch.
Typically, you can reach out via email or phone. The details will be provided in the agreement, like having a lifeline at your fingertips!
Yes, usually updates are part of the deal! This means you'll get the latest features and security patches without any extra hassle.
You can expect assistance with troubleshooting, updates, and any technical issues you might run into while using the software. It's like having a safety net!
A Software Support Services Agreement is a contract between a software provider and a customer that outlines the help and support the provider will offer for their software products.