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Software Support Services Agreement by Licensor

Kansas City Missouri Software Support Services Agreement by Licensor

Category:

Technology - Software - Support

State:

Multi-State

City:

Kansas City

Control #:

US-KWP-0055

Format:

Word;

Rich Text

Instant download

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Description

This form is a Software Support Agreement. The form specifies that the support services provided by the licensor will consist of technical assistance relating to the software via telephone and e-mail. The termination of the license agreement will automatically result in the termination of the support agreement.

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Interesting Questions

Are there any responsibilities on my end in this agreement?

Absolutely! You'll need to use the software properly and follow the guidelines in the agreement. It's like keeping your end of the bargain to ensure everything runs like a well-oiled machine.

What if I have an emergency with my software?

If you've got a software crisis on your hands, the agreement should outline how to get emergency support. It's like knowing who to call when the chips are down!

Can I get support for software that I've modified?

Typically, if you've made changes to the software, support may not cover those alterations. It's best to have a chat with the Licensor about any changes you plan to make.

How long does the support last?

The duration of support is usually specified in the agreement. It's good to check to see how long you can count on help – often it’s for the life of the software or a specified term.

What kind of support can I expect?

You can expect help with fixing bugs, troubleshooting issues, and sometimes updates to make the software better. It's like having a tech buddy on speed dial!

Who is the Licensor in this agreement?

The Licensor is the company or person who owns the software. They're the ones providing you with access to the software and the support services.

What exactly is a Software Support Services Agreement?

A Software Support Services Agreement is like a safety net for the software you use. It lays out the terms for getting help and support to keep your software running smoothly.