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When calling, identify yourself and explain calmly and politely that you've followed up multiple times by email about a late payment. If possible, try to secure payment over the phone by credit card or direct transfer. If that's not possible, get a firm commitment on the date and method of payment.
What should a late payment letter include? your company name and address. recipient's name and address. today's date. a clear reference and/or any account reference numbers. the amount outstanding. original payment due date. a brief explanation that no payment has been received.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [Invoice Number]. The invoice was due on [Due Date], and payment is now overdue by [Number of Days Overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
Late payment letter 1: polite nudge for an overdue invoice your company name and address. recipient's name and address. today's date. a clear reference and/or any account reference numbers. the amount outstanding. original payment due date. a brief explanation that no payment has been received.
Tips to Write Overdue Payment Letters Use a Friendly Approach. ... Choose the Right Time to Send the Letter. ... Include All Necessary Details About the Outstanding Invoice. ... Show Empathy and Understanding for Your Customer's Situation. ... Suggest Alternative Payment Plans.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
Dear [Name], We require your immediate attention to resolve this issue. Invoice [invoice number] is now overdue by [number of days overdue]. If we do not receive payment within 10 working days, we will refer the matter to a collection agency.
Dear [Name], We require your immediate attention to resolve this issue. Invoice [invoice number] is now overdue by [number of days overdue]. If we do not receive payment within 10 working days, we will refer the matter to a collection agency.