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The West Virginia Consumers Credit and Protection Act requires every person engaging in this State in making consumer credit sales or consumer loans and every person having an office or a place of business in this State who takes assignments of and undertakes direct collection of payments from or enforcement or rights ...
If you have questions or need assistance filling out any of these forms, please contact our Consumer Protection Hotline at1-800-368-8808. Clicking the links below will download a PDF of the form in a separate tab.
West Virginia's OIC is there to answer your questions, advocate for your rights, and ensure that insurance companies are following the rules. If you have questions about the complaint process or want to know if the OIC can help you, call at (888) 879-9842 or e-mail OICConsumerServices@wv.gov.
The West Virginia Consumers Credit and Protection Act requires every person engaging in this State in making consumer credit sales or consumer loans and every person having an office or a place of business in this State who takes assignments of and undertakes direct collection of payments from or enforcement or rights ...
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
File a Consumer Complaint State of West Virginia. Office of the Attorney General Patrick Morrisey. Consumer Protection Division. 1-800-368-8808 or 304-558-8986. E-mail: consumer@wvago.gov.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...