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Exit interviews are important because they offer a deeper look at your workplace culture, day-to-day processes, management solutions, and employee morale.
Typical exit interview questions include why you are leaving, why you decided to accept a new position, your likes and dislikes in the office, whether you would change anything about the company, whether you would recommend the company to others, and what suggestions you might have for improvement.
While you cannot legally mandate that employees participate in exit interviews, you should do all you can to encourage their cooperation. One of the ways you can do that is by stressing that a departing employee's remarks won't be shared with others in the office, unless you're required to share the information by law.
Do I have to do an exit interview? Exit interviews are entirely voluntary, so it's up to you whether you take part or not. You might request an interview because you've enjoyed working for the organisation and you'd like to pass on positive feedback, Kavenagh says.
Exit interviews can be no-holds-barred, as departing employees simply don't care or have been waiting to sound off. But some employees, especially those being terminated, may find them insulting. Exit interviews are pretty simple.
Follow these steps to conduct an exit interview with an employee who is leaving the organization:Select an interviewer.Prepare in advance.Ask the employee to complete a written survey.Schedule the interview at the right time.Listen closely.Ask if you can share their responses with management.
200b200b200b200b200b200bAn exit interview is not required by law. An exit interview is a chance for you to learn from a departing employee his/her employment experience with your company. Many employers choose not to conduct exit interviews.
Don't feel pressured. You may feel obligated to accept an invitation for an exit interview from a senior staff member or human resources representative, however, it's professionally acceptable to decline without facing any consequences from your current employer.
Explain the purpose of the exit interview to the leaving employee right at the beginning of the interview. State clearly that you conduct these interviews in order to make positive changes and improve your company culture. Ask for their help and highlight how much you'd value their honesty and constructive feedback.
An exit interview is a conversation that happens between a company and an employee who has decided to leave the business. It's helpful to imagine them as the opposite of a job interview - instead of asking why they want to join your company, you're asking them why they've decided to leave.