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If you have a complaint about a business, you can contact the Better Business Bureau at 206-431-2222 and also the Consumer Protection division of the Washington State Attorney General's Office at 206-464-6684 or 1-800-551-4636 .
Dear Sir or Madam, I am a regular diner at your restaurant on Madison Avenue. I am writing to express my discontent with the meal that I and my family had at your restaurant last Thursday. I am hoping that you would take the necessary action to improve your food quality and maintain your reputation.
Instead, call the Food Protection office at 206-296-4774, Monday through Friday, 8 a.m. to 5 p.m. You will be briefly interviewed over the phone about what you ate and drank at the food service establishment and what symptoms you experienced. All information will be kept confidential.
Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you're following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Be reasonable, not angry or threatening, in your letter. Remember, the person reading your letter may not be directly responsible for your problem, and can possibly help resolve it.
A complaint letter format will typically begin with the sender's details, followed by stating who it's addressed to, the date, and then the letter itself. The opening paragraph should state your reason for writing, and the meat of the text will go into detail about the matter.
I hope that you will deal with this matter promptly as it is causing me considerable inconvenience. I feel/believe that I am entitled to a replacement/ refund? I demand a full refund/an immediate replacement/etc or I shall be forced to take legal action/ the matter further.