Subject: Washington Sample Letter for Return of Overpayment to Client — Clearing Up Account Balance Discrepancy Dear [Client's Name], We hope this letter finds you in good health and high spirits. We are writing to inform you about the discovery of an overpayment on your account with [Company Name]. Our commitment to transparency and accountability compels us to promptly address any discrepancies. Hence, we want to clarify the situation and facilitate the process of returning the excess payment to you. After conducting a thorough review of our financial records, we identified that your recent payment of [Amount] was mistakenly credited twice to your account. As a result, an overpayment of [Overpaid Amount] was recorded, leading to a positive balance in your account. Our apologies for this oversight, and we are taking immediate action to rectify the matter and ensure it does not occur in the future. Rest assured, we have already initiated the necessary steps to return the overpaid amount to you. To facilitate the reimbursement process, we kindly request that you provide us with your preferred reimbursement method. You can choose between the following options: 1. Direct Deposit: We can transfer the funds electronically to your designated bank account. To proceed with this method, we kindly ask you to provide us with your bank account information, including the account holder's name, bank name, account number, and routing number. 2. Company Check: If you prefer a physical check, we will promptly mail it to the address we have on file. If your address has changed, please provide us with the updated mailing details to avoid any delivery complications. 3. Credit to Future Invoices: If you wish, we can credit the overpaid amount towards your upcoming invoices, effectively reducing your future payment obligations with us. Please let us know if this option aligns with your preferences. We understand that mistakes happen, and we appreciate your understanding and patience as we address this matter promptly. Your satisfaction is of the utmost importance to us, and we are committed to resolving any issues swiftly and transparently. If you have any questions or require further clarification, please do not hesitate to reach out to our customer service team at [Customer Service Contact Information]. Our dedicated professionals will be more than happy to assist you. Once again, we apologize for any inconvenience caused by this error. We value the trust you have placed in [Company Name], and we assure you that your satisfaction remains our top priority. We appreciate your prompt attention to this matter and request that you provide us with the necessary reimbursement details at your earliest convenience. Thank you for your cooperation. We look forward to swiftly resolving this matter and providing you with the exceptional service you deserve. Sincere regards, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Company Contact Information]
Washington Sample Letter for Return of Overpayment to Client
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How to fill out Washington Sample Letter For Return Of Overpayment To Client?
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FAQ
Communicate with the customer about the overpayment as soon as possible and confirm how they would like to proceed. Options for handling overpayments are to either refund the amount or establish a credit for it.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
If a customer pays you more than the amount required to pay a debt in full, you can mark the invoice as paid in full and write off the overpayment.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).
