Virginia Customer Service Action Form

State:
Multi-State
Control #:
US-147EM
Format:
Word; 
Rich Text
Instant download

Description

This form may be used by a customer service specialist in order to document situations requiring action and actions taken on behalf of customers.
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FAQ

ContactEmailwebmaster@doli.virginia.gov.Phone(804) 371-2327.Mailing Address Department of Labor and Industry. Main Street Center. 600 East Main Street, Suite 207. Richmond, VA 23219.

You may contact the VEC Customer Contact Center at 1-866-832-2363 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.), and after providing your Social Security number and the first four (4) digits of your VEC assigned PIN, obtain information about your benefits.

Virginia Unemployment Phone Number. Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363.

Virginia Employment Commission Customer Relations Unit Room 100 P.O. Box 26441 Richmond, VA 23261-6441 (804) 786-4318 1 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.) Hearing impaired persons may call 1-800-828-1140 or 711.

Calling All Employers! Please call (800) 979-9014 or email contact@va-newhire.com to find out more about the lump sum reporting tool and get started in accessing the Virginia New Hire Reporting Center Lump Sum Payment Module.

You will need to call 866-832-2363 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.) to resolve the problem or reopen your claim.

Fogg said the best way to get in contact with VEC about problems is by sending an email to customer service at customerservice@vec.virginia.gov with your phone number included so someone can call you back.

Virginia Employment Commission Customer Relations Unit Room 100 P.O. Box 26441 Richmond, VA 23261-6441 (804) 786-4318 1 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.) Hearing impaired persons may call 1-800-828-1140 or 711.

Carrie Roth has been named the new Commissioner of the VEC and advisor to the governor for strategic initiatives. This comes after Ellen Marie Hess was fired following sharp criticism over how the VEC has dealt with unprecedented unemployment claims during the pandemic.

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Virginia Customer Service Action Form