Utah Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Subject: Urgent Matter — Slip and Fall Accident at Your Store in Utah [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Store Manager's Name] [Store Name] [Store Address] [City, State, ZIP] Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a distressing incident that occurred at your store premises in Utah on [Date of Accident]. I am a loyal customer of your establishment and am deeply concerned about the lack of proper safety measures that resulted in a slip and fall accident, causing me significant injuries and inconvenience. On the aforementioned date, I visited your store to enjoy a pleasant retail experience. To my utter shock and dismay, the unfortunate accident transpired due to a hazardous condition present in the store flooring. The area where the accident happened was not adequately marked or repaired, posing a grave danger to customers like myself. As a result of the slip and fall accident, I sustained several injuries, including a fractured arm, severe bruising, and emotional distress. In the immediate aftermath of the accident, I sought medical attention to assess the extent of my injuries and commenced treatment, which included costly medical bills, loss of wages due to work absence, and ongoing rehabilitation expenses. I hold the store responsible for this incident, as it failed to fulfill its duty to maintain a safe environment for customers. According to premises liability laws in Utah, store owners are obligated to ensure the well-being of anyone who enters their premises. It is evident that your store failed in this regard, exposing me and other customers to unnecessary risks and causing undue harm. In light of these circumstances, I kindly request you to take the following actions: 1. Conduct a thorough investigation into the incident and rectify the hazardous condition to prevent similar accidents in the future. 2. Provide me with a written acknowledgement of the incident, including the steps taken to address the issue and prevent its recurrence. 3. Advise me on the store's procedure for filing an accident report and claim for insurance coverage for the medical expenses and other related costs incurred due to this accident. 4. Inform me of the appropriate point of contact at your store or your insurance provider for further correspondence and claim submission. Please be aware that I have also sought legal counsel to assist me in understanding my rights and responsibilities in this matter. I trust that we can resolve this unfortunate incident amicably and avoid escalating the situation further. Kindly respond to this letter within [reasonable time frame, e.g., 14 days] to ensure a prompt resolution. Please note that if I do not receive an adequate response or suitable action is not taken to address this issue, I will be left with no choice but to pursue further legal remedies available to me. I appreciate your attention to this matter and sincerely hope that you prioritize the safety and well-being of valued customers like myself by taking swift action. I believe that through open communication, we can reach a fair resolution that upholds both your store's reputation and my rights as an injury victim. Thank you for your understanding and cooperation. I look forward to your prompt response. Yours sincerely, [Your Name]