Value Added Reseller Support Agreement
About this form
The Value Added Reseller Support Agreement is a formal contract between a Value Added Licensor and a Value Added Reseller (VAR). This agreement outlines the support services the Licensor will provide to the VAR for specific licensed products. It is essential for those in the computer, internet, and software industries, ensuring clarity regarding support provisions and responsibilities. This document differs from other reseller agreements by focusing specifically on support and training terms rather than the broader sales or distribution rights.
What’s included in this form
- Contact information for both the Licensor and VAR, including address and phone numbers.
- Details of the licensed products being supported under the agreement.
- Annual support fee structure and any additional training or data communication fees.
- Roles and responsibilities of the Administrators designated by the VAR for support communication.
- Terms regarding the training sessions provided by the Licensor.
- Conditions surrounding the liability and warranty disclaimers.
Situations where this form applies
This agreement is useful when a VAR wishes to formalize the support they will receive from a Licensor for specific licensed products. It is typically used when entering into or renewing a partnership that involves reselling software or technology products, particularly where the VAR requires ongoing support, training, and updates in the use of these products.
Who should use this form
This agreement is intended for:
- Value Added Resellers looking to establish a clear support structure with their Licensors.
- Licensors in the computer, internet, and software industries providing products to resellers.
- Businesses seeking to clarify the terms of support and training associated with licensed technology products.
Completing this form step by step
- Identify the parties involved: fill in the names and contact details of both the Licensor and VAR.
- Specify the licensed products: accurately list the products that the agreement covers.
- Clearly state the fees: indicate the annual support fee and any additional costs for training or data communication.
- Designate Administrators: select and document the contact persons from the VAR responsible for support communication.
- Enter the effective date: write the date the agreement takes effect and the duration for which it will be active.
Does this form need to be notarized?
Notarization is not commonly needed for this form. However, certain documents or local rules may make it necessary. Our notarization service, powered by Notarize, allows you to finalize it securely online anytime, day or night.
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Make edits, fill in missing information, and update formatting in US Legal Forms—just like you would in MS Word.
Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.
Sign and collect signatures with our SignNow integration. Send to multiple recipients, set reminders, and more. Go Premium to unlock E-Sign.
If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.
We protect your documents and personal data by following strict security and privacy standards.
Typical mistakes to avoid
- Failing to specify all licensed products accurately.
- Not clearly designating the Administrators responsible for support.
- Omitting terms regarding training fees or support availability.
- Ignoring local jurisdiction rules that may affect the agreement.
- Not reviewing the payment terms before signing, leading to disputes.
Benefits of completing this form online
- Convenience of immediate access and downloadable format.
- Editability allows for customization specific to your business needs.
- Reliability of using a form created by licensed attorneys.
- Time-efficient process compared to traditional methods of obtaining legal forms.
Key takeaways
- The Value Added Reseller Support Agreement is essential for establishing support terms between a licensor and a VAR.
- The agreement should clearly state the services provided, associated fees, and the responsibilities of each party.
- Properly completing and signing the form is crucial for its validity.
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FAQ
A reseller is a company or individual (merchant) that purchases goods or services with the intention of selling them rather than consuming or using them. This is usually done for profit (but could be resold at a loss).
A value-added reseller enhances the value of other companies' products by adding customized products or services to the core product for resale to end-users. A value-added reseller can increase repeat business through the added value they provide.
SAP Partners (VAR, ISV, Hosting, etc.) are service companies with certified expertise in SAP Solution Manager to provide support services to SAP customers or to host/manage their SAP Solution Manager.
SAP Partners (VAR, ISV, Hosting, etc.) are service companies with certified expertise in SAP Solution Manager to provide support services to SAP customers or to host/manage their SAP Solution Manager.
A value-added reseller (VAR) is an organization that is usually part of a sales channel for an original equipment manufacturer (OEM).
Agreement and effective dates. Names and relationships of parties. Appointment of reseller. Purchase orders. Accepting, modifying, rejecting, and canceling purchase orders.
A VAR agreement is a legal contract between a manufacturer and a value-added reseller that specifies the rights and obligations of both parties. A VAR purchases a product from a manufacturer, adds value to that product in some way and then resells the product as its own.
The purpose of resellers and why companies use them A key reseller role has been order fulfillment: The customer goes to a reseller to simplify the ordering process and offload procurement and order processing tasks. Working with a reseller can also streamline product sourcing.
