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Start by apologising for writing directly to the CEO, but say that you think they need to know about the problem. Include all the facts. Give a full but concise history. Reference numbers, dates and names of people you've dealt with are all very good things to include.
Write down what you are complaining about exactly. Include the necessary supporting factors such as your account of what happened, verbal exchanges, and even documents and records if applicable. Express what action you want taken in relation to the complaint that you have made. End in a positive and genial tone.
Consult your direct manager first. Write a short and action-oriented subject line. Keep your greeting concise. Use a salutation and sign-off that's appropriate for your company culture. Keep the text short and specific.
Be clear and concise. State exactly what you want done and how long you're willing to wait for a response. Don't write an angry, sarcastic, or threatening letter. Include copies of relevant documents, like receipts, work orders, and warranties. Include your name and contact information.
Be clear and concise. State exactly what you want done and how long you're willing to wait for a response. Don't write an angry, sarcastic, or threatening letter. Include copies of relevant documents, like receipts, work orders, and warranties. Include your name and contact information.
I am not comfortable with2026 This situation is disappointing to me because2026 I am dissatisfied with2026 I find ____ unacceptable/below our standards2026
Be professional. Use professional letterhead and be sure to sign in ink. Express your dissatisfaction clearly, with facts, dates, and details (including copies of receipts and so on) to help substantiate your claim. Be sincere. Be prompt. Don't expect compensation every time.
Be Direct. Be direct and to the point. What You Expect. After stating the incident, it's time to state what you wish to have done about it. Positive Tone. Include Attachments. Contact Information. Send it Certified Mail.
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).